Tim Reynolds
- Role
- Customer Success Account Manager at Microsoft
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Tim Reynolds
As a Customer Success Account Manager at Microsoft with over five years of experience, I…
Experience
Customer Success Account Manager
Jan 2020 — Present
Serve as the Microsoft Services relationship owner, managing a portfolio of $1.5 million. • Curated high-quality product-related content including one-pagers and customer case studies to translate new product features and capabilities into customer value proposition. • Conduct market and customer research to gather insight and data about target personas and customer needs to drive product adoption. • Partner directly with C-level executives and stakeholders to drive Digital Transformation through IT Operational Improvement and IT Service Management initiatives within the organization.
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