Tim Reynolds

Role
Customer Success Account Manager at Microsoft
Location
Dallas, TX, US
LinkedIn followers
500 followers

About Tim Reynolds

As a Customer Success Account Manager at Microsoft with over five years of experience, I…

Experience

  1. Customer Success Account Manager

    Microsoft

    Jan 2020 — Present

    Serve as the Microsoft Services relationship owner, managing a portfolio of $1.5 million. • Curated high-quality product-related content including one-pagers and customer case studies to translate new product features and capabilities into customer value proposition. • Conduct market and customer research to gather insight and data about target personas and customer needs to drive product adoption. • Partner directly with C-level executives and stakeholders to drive Digital Transformation through IT Operational Improvement and IT Service Management initiatives within the organization.

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Tim Reynolds — Customer Success Account Manager at Microsoft in Dallas, TX, US | Unifers