Tim Norris

Assistant Vice President, Director of Distribution Operations @Transamerica

Denver, CO, US

Coordinate in rollout of 200+ funds and fund mergers over tenure, including 33 separate rollouts in 2016, including:o Collaborate with NSCC for compliance, and State Street for correct system pricing.• Supervise employees, including management, processing, and call center staff, encompassing interview, hiring, dismissal, performance reviews, training, arrangement for training, mentoring, coaching, merit determination, and general oversight. • Managed two offices currently through transition of operations to Denver, including:o Built new team from inception, prescreening candidates, and hiring 18-20 new employees while ensuring the maintaining of standards in St. Petersburg. o Utilized DST for computer system training of new employees and team members from Florida to perform new employee training in both Denver and Florida. o Maintained one manager onsite at both locations at all times until operations fully relocated to Denver permanently. o Personally trained new management through one-on-one training and shadowing over two to three month period.• Recipient of numerous awards during tenure, including:o Above and Beyond Award, 2014o Three, On the Spot Award\'s • Cultivate and maintain relationships with Bank of America, Merrill Lynch, Morgan Stanley, Smith Barney, Wells Fargo, Charles Schwab, Raymond James, UBS, and Fidelity, offering high level of understanding regarding each company’s culture, decision-making processes and protocols, and business models. • Acting Subject Matter Expert (SME) for NSCC and Broker-Dealer Relations.• Lead company research, assessment, negotiate pricing, arrange demos, and present findings to executives for new software opportunities.• Oversee identification and monitoring of potential market timing in coordination with omnibus firms and DST software reporting, to mitigate excess fund debt.

Missouri State University

BA

Baker University

MBA