Tim Paxson
- Role
- IT Support Analyst Iii at Gentex Corporation
- Location
- Wyoming, MI, US
- LinkedIn followers
- 500 followers
About Tim Paxson
An individual with a desire to deliver top level Computer and Service Center Support with…
Experience
IT Support Analyst Iii
Apr 2020 — Present
Customer Service -Hardware Support -Software Support -Software Installation -Computer Imaging -Windows 10/11 Support -Production Line Support -Scanners (Honeywell and Symbol)-Printer Support (Zebra, Ricoh, Personal, Network)-DHCP Reservations -Documentation (Process, Procedure, Install, Troubleshoot)-Follow Me Printer \\ Papercut support -Escalation of tickets to all Tiers of IT Support -Assist all levels of IT in troubleshooting -O365 Administration -Process and troubleshooting documentation -Knowledge Base Article creation
Skills
- Recruiting
- Management
- Employee Relations
- Business Process Improvement
- Customer Service
- Process Improvement
- Access
- Training
- Software Documentation
- Project Coordination
- Healthcare
- Microsoft Word
- Team Building
- Google Analytics
- Applicant Tracking Systems
- Leadership
- Project Management
- Purchasing
- Account Management
- Outlook
- Payroll
- Problem Solving
- Hospitals
- Data Analysis
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