Tim Hebert

About Tim Hebert

I have extensive experience producing high quality results for product deliveries and customer success.I am known for my focus, creativeness and persistence in creating right-fit initiatives and processes for a successful Software Development Life Cycle (SDLC)- Waterfall & Agile delivery programs.I have had the pleasure leading high talented teams, participating in cutting edge technologies and successfully transforming the daily business practices and deliveries of R&D organizations.I am firm believer in \"process should be an enabler\", not an obstacle. Common sense approach - entrance/exit criteria, early test engagement, quality milestones and presentation of data to tell the story.Leadership background• Global Management (USA, Canada, India, Taiwan)• Quarterly CAPEX Budget Control for multiple sites. • Team building, team training, team development and growing talent.• Software Quality, Customer Success, Software Release Process, Work Simplification.• Quality Assurance Test Teams - functional, system, scale, performance, longevity, customer profile.Automated Test Execution• Transformation of multiple teams from manual to automated test execution.• Achieved 90% plus of team contributing and 90% plus of new feature test cases automated.• Continuous Regression and Code Commit automated test environments.• Benefits - rapid turn-around results, stability indicators, 24x7 non-stop.• Planned, reviewed and executed the refactoring and uplifting of backlog and legacy scripts.Customer Success• Established open communication with Customer Support, Escalation to identify customer pain points.• Organized teams to deliver quality improvement features - usability and serviceability requirements.Effective Communication• Core team member - status updates, identify soft areas & provide risk mitigation to prevent churn.Capacity Planning• Effective planner - team member, test resources, scope of work and timeline assignments.

Experience

1. Software Developer

   Q2

   Nov 2018 — Present · Austin, TX, US

   Software Developer - front-end and back-end development using Python, HTML, Javascript and SQL to provide customized and non-customized solutions for online banking customers.

Education

• California Technical Institute

  Certificate, Analog, Digital, Computer Repair

  1989 — 1990

Skills

• Routing
• Regression Testing
• System Integration Testing
• Test Automation
• Cisco Systems Products
• Switches
• Storage
• Tcp/Ip
• Agile Methodologies
• Cloud Computing
• Team Building
• Integration
• Testing
• Ip
• Software Engineering
• Networking
• Virtualization
• Internet Protocol Suite (Tcp/Ip)
• Bgp
• Fcoe
• Software Development
• Border Gateway Protocol (Bgp)
• Data Center
• Cisco Technologies
• Ethernet
• Internet Protocol (Ip)
• Sql
• Linux
• Network Architecture
• System Testing
• Cross-Functional Team Leadership
• Distributed Systems
• Embedded Systems