Timothy Tejedor
Software Development | Information Security | Project Management
- Role
- Information Technology Help Desk Technician at Dart Entities
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Timothy Tejedor
Obtained a Masters Degree in Information Security as well as a Bachelors Degree in…
Experience
Information Technology Help Desk Technician
Jul 2025 — Present · Commerce, CA, US
Provide comprehensive support for Windows desktop and server environments (W11 and Server 2022)•Diagnose and resolve complex network, hardware, and system issues efficiently•Respond promptly and professionally to technical support requests via phone, email, and Jira•Communicate technical information clearly and effectively to non-technical users•Managed and Configured security cameras for multiple facilities across the United States•Sole On-site IT support for 2 facilities in California
Education
California State Polytechnic University-Pomona
College of Business, Bachelors Science Degree, Computer Information Systems Security/Information Assurance
2016 — 2020
California State Polytechnic University-Pomona
Master's degree, Computer and Information Systems Security/Information Assurance
2020 — 2022
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