Tim Obrien

Director of Customer Success Management

Role
Director of Customer Success Management at Ifoodds
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tim Obrien

Effective and experienced leader, with success in driving client satisfaction and strategic direction of large-scale enterprise programs. A proficient people leader with both client facing and operational experience, demonstrating the ability to manage client relationships and cross functional initiatives. Successfully identifies challenges to customer satisfaction and drives remediation strategy. Experienced program manager of business transformations. Thrives in both individual contributor and team leader capacities. Established a 14-year tenure with Cobalt, ADP, CDK and Sincro an Ansira company, as the corporate entity evolved over time. Skilled in Account Management, Digital Marketing, Sales, Corporate Communications, People Leadership, Business Development, Program and Project Management. Bachelor of Communications from Washington State University.

Experience

  1. Director of Customer Success Management

    Ifoodds

    Aug 2022 — Present · Seattle, WA, US

    Leads a team of Customer Success Managers responsible for customer satisfaction and engagement. iFoodDS offers a food safety, traceability, and quality platform for use across the global food supply chain (growers, harvesters, packers/shippers, processors, distributors, grocery retailers and foodservice providers). We are at the cutting edge of a major shift in how the agricultural industry uses technology—moving from analog processes to digital systems, data analytics and Artificial Intelligence.

Education

  • Washington State University

    Bachelor of Communications, Broadcast Journalism

    1996 — 2000

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Tim Obrien — Director of Customer Success Management at Ifoodds in Seattle, WA, US | Unifers