Tim Hartmann
Director Customer Experience @Dormeo North America
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WORK HISTORY
Director Customer Experience @Dormeo North America
Toronto, ON, CA
Improving the lives of our customers through faster, deeper and longer sleep through innovation. Driving Dormeo growth and brand awareness within the US market through various marketing channels including television, social media and digital campaigns. Building a first class Customer Experience team by putting the customer first. Being part of a team that lives and breathes with passion and purpose.
EDUCATION
University of Waterloo
BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Seneca College of Applied Arts and Technology
Marketing and Communications
Ryerson University
Marketing
SKILLS
ABOUT TIM HARTMANN
I vigorously develop and execute marketing strategies that are linked to the business plan to ensure increased revenue, promote subject matter experts and increased brand awareness. Throughout my professional services tenure, my core strength has always been on client centric marketing and demonstrating expertise directly to clients. My experience as an account manager has taught me to identify the needs of the clients and find the right tools to get our message across. I excel as an independently driven employee but also thrive when working with others. I have been pushing myself all of my career and my aptitude to take on new challenges is considered one of my strongest attributes. I accept change wholeheartedly as that is what drives me to continuously elevate my game. Core competencies include:Client-Centric Approach; Leadership & Motivation; Team Building; Project Management; Strategic Planning; Stakeholder Engagement; Results-Driven; Cross-Functional Communications; Problem Solving; Vendor Relations; Collaboration & Liaison
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