Tim Miller

Director of Customer Experience | Mesh Comms at the Tactical Edge | goTenna

Role
Director of Customer Experience at goTenna
Location
Germantown, TN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Director of Customer Experience

    goTenna

    Jun 2024 — Present · Washington, DC, US

    Manages two sections comprised of the goTenna Forward Deployed Engineers and Customer Support Specialists. Provides strategic direction for the section while managing the Customer Experience team\'s focus between global travel for in-person training, integration support, demos, and daily administrative tasks. Makes recommendations to the company leadership to optimize goTenna customer relations while supporting all senior leaders and goTenna sections with training. Ensures the customer\'s voice is projected throughout the organization as a guiding light for product development, company growth and customer satisfaction.

Education

  • United States Military Academy at West Point

    Bachelor's degree, Business Administration and Management, General

    2011 — 2015

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Tim Miller — Director of Customer Experience at goTenna in Germantown, TN, US | Unifers