Timothy Torres

About Timothy Torres

I work at the intersection of communication, technology, and client outcomes, and that combination has shaped everything I do.My career has been built on understanding audiences and making complex ideas land. At Granicus, that\'s meant leading multichannel digital campaigns for public sector clients, driving a 40% increase in audience engagement by combining sharp messaging with data-driven strategy. But beyond the campaigns, the real work has always been relational.understanding what a client actually needs, building trust, and helping them see a clear path forward.That client-facing experience, paired with hands-on knowledge of AI/ML tools and analytics, has naturally extended into the commercial side of the work. Translating technical capability into tangible value, navigating stakeholder conversations, and demonstrating impact in terms that resonate. These are skills I\'ve developed through communications, and they\'re the same skills that drive success in sales and pre-sales environments.I\'ve worked extensively in the public sector space, where the ability to communicate with clarity and credibility is essential.

Experience

1. Senior Consultant, Communications

   Granicus

   Jul 2021 — Present

   Advise public sector agencies on digital engagement strategy, aligning communication initiatives with measurable organizational outcomes and long-term modernization goals.• Partnered with early government adopters to implement Granicus’ Government Experience Agent (AI chatbot), guiding AI readiness assessments, conversational design, and stakeholder alignment to ensure successful deployment and adoption.• Lead multichannel digital strategies across email, SMS, social, and AI-driven platforms for 20+ public sector clients, driving a 40% increase in audience engagement through data-informed messaging and performance optimization.• Translate technical platform capabilities into clear business value, facilitating executive-level discussions that connect digital tools to agency priorities and measurable impact.• Identify opportunities for expanded product utilization by aligning communication strategy with broader digital transformation objectives.

Education

• Oral Roberts University

  BS Degree, Management Information Systems

Skills

• Analysis
• Search Engine Optimization (SEO)
• Facebook
• Social Media Blogging
• Os X
• Networking
• Government
• Sql
• Business Process Improvement
• Donor Engagement
• Active Directory
• Windows Server
• Adobe
• Instagram
• Requirements Analysis
• Servers
• Information Technology
• Consulting
• Drip Marketing
• Wordpress
• Apple
• Program Management
• Software Documentation
• Nonprofit Organizations
• Social Media
• Social Media Marketing
• Vendor Management
• Management
• Data Analysis
• Blackberry Os
• Adobe Photoshop
• Search Engine Marketing (Sem)
• Facebook Marketing
• Public Speaking
• System Administration
• Windows 7
• Adobe Premiere Pro
• Testing
• Sharepoint
• IT Service Management