Tim Coolman

About Tim Coolman

I am a proven leader with 16+ years of experience in engineering, operations, project management, innovation, and personnel/team leadership. I am certified as a ScrumMaster and Scrum Product Owner through Scrum Alliance. I am also an accomplished Robotic Process Automation (RPA) developer who has proven experience with RPA enterprise architecture, RPA design and development, and RPA production support within the UiPath suite of products. My talents and skillset have served my organization well by finding opportunities for efficiency in my roles of increasing responsibility. This has enabled me to consistently deliver tangible results through team growth, process enhancements, system enhancements, and deployed automations.

Experience

1. Director of Operations

   Frontier Internet

   Nov 2019 — Present · New Philadelphia, OH, US

   Director of Operations responsible for representing business on IT transformation projects. Gather, provide and refine requirements for IT projects and manage project lifecycle. Responsible for Robotic Process Automation within our Customer and Field Operations space and lead agile team to deliver automations in regular sprints that provide efficiency for the business. Architected and implemented several customized Robotic Enterprise Framework solutions using the UiPath platform to provide RPA access to thousands of employees in our Operations space. Manage the production environment and development teams for our RPA solutions throughout the company.

Education

• University of Phoenix

  Business Administration, Management and Operations

Skills

• Management
• Networking
• Telecommunications
• Voip
• Wireless
• Telephony
• Ethernet
• Troubleshooting
• Network Design
• Ip
• Mpls
• Broadband
• Computer Network Operations
• Unified Communications
• T1
• Metro Ethernet
• Operations Management
• Commercial Sales
• Local Engagement
• Database Design
• Marketing Strategy
• Budgets