Timothy Zubek
Mechanical Engineer | 4x Certified Salesforce Consultant | Strategic & Highly Adaptable Problem-Solver
- Role
- Associate Solutions Consultant at Salesforce
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
About Timothy Zubek
I\'m a natural problem-solver with a lifelong interest in science and the automotive…
Experience
Associate Solutions Consultant
Feb 2022 — Present · Cleveland, OH, US
Acted as a business analyst on a project for a global premier talent solution provider, contributing to discovery sessions, defining key functionalities, writing user stories, and planning sprints, ultimately leading to a successful product launch- Worked in a developer capacity on enhancements for a state’s Adult Protective Services (APS) system, deploying improvements via GitHub and contributing to key upgrades in reporting and case management. Joined the project during a critical phase and played a role in stabilizing and improving its overall status- Assisted multiple school districts in optimizing their enrollment systems, offering technical guidance and troubleshooting to streamline operations and increase the value of their investment- Worked in a developer and support capacity on a long-term enhancement project for a leading global telecommunications company, implementing new and refining existing automation using Flows and process automation to improve efficiency and functionality. The project concluded with glowing reviews and high customer satisfaction- Provided technical guidance and support for a major international public health organization, helping ensure their system remained reliable and efficient. The engagement resulted in exceptional client feedback and a highly satisfied customer- Created user documentation and training materials across various projects, enabling smooth adoption and long-term usability of Salesforce solutions- Collaborated with cross-functional teams, including customer success and technical support, to drive solution deployment and resolve issues effectively.
Education
Cuyahoga Valley Career Center
Certificate of Engineering Technology, Engineering Technology/Physics/Pre-Calculus
The University of Akron
Bachelor of Science - BS, Mechanical Engineering
2016 — 2021
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