Timothy W. Naser

About Timothy W. Naser

A versatile and impactful professional with a track record of success in leading, training, and coordinating high-impact initiatives across various departments. From managing sales teams (promoted within six months) and implementing staffing and training programs to leading daily webinars for over suppliers and hosting weekly onboarding sessions for new hires, you possess exceptional communication and presentation skills. My experience spans across sales, logistics, account management, and staffing, highlighting a unique ability to bridge gaps, drive process improvements, and manage expectations across all levels of an organization.

Experience

1. Senior Associate - Na Account Management

   Wayfair

   Apr 2025 — Present · Boston, MA, US

   Ranked #1 Overall in the \"Captain\'s Club\" for the most recent performance period, consistently leading the team in both revenue generation and operational execution.· Generated $2.55M in YTD Revenue, managing 26% of total desk volume (1,437 shipments / 578 FEUs) and maintaining a high-margin logistics pipeline.· Transformed 100+ Supplier Relationships from transactional shipping into strategic partnerships, resulting in a 15-point increase in Net Promoter Score.· Led \"Market 2025\" Tradeshow as Captain, overseeing end-to-end execution, executive scheduling, and post-show growth strategies to drive new business development.· AI-Driven Efficiency by developing custom prompts and automation tools for data analysis and meeting management, significantly increasing bandwidth for high-value supplier engagement.· Served as a Trusted Strategic Advisor for accounts, navigating complex customs holds and logistics hurdles through direct coordination with global carriers like Maersk and Hapag-Lloyd.· Spearheaded Sales Enablement by creating a standardized objection-handling training module, directly improving conversion rates across the broader team.· Drove Long-Term \"Account Stickiness\" by onboarding 7 new strategic accounts and documenting 100+ comprehensive account plans in Salesforce to ensure predictive growth.

Education

• Natick High School

  High School Degree , Business Administration

  2008 — 2012

• University of New Hampshire

  Bachelor's Degree, Science

  2012 — 2016

Skills

• Leadership
• Marketing Communications
• Facebook
• Customer Service
• Marketing
• Microsoft Office
• Microsoft Word
• Team Leadership
• Dropbox
• Event Management
• Advertising
• Discoverorg
• Social Media
• Teamwork
• Cloud Computing
• Basecamp
• Time Management
• Microsoft Powerpoint
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Salesforce.com
• Salesforce
• Hubspot
• Social Networking
• Tourism