Timothy Vecchiarelli

About Timothy Vecchiarelli

Instructional Design Leader with proven skills and accomplishments in Project Management,…

Experience

1. ERP Training & Documentation Manager

   UniFirst Corporation

   May 2025 — Present

   Develop, implement, and manage the organization’s Oracle ERP training and documentation strategy to ensure alignment with business goals and user needs.• Collaborate with IT to implement Oracle Guided Learning, OGL, into the overall training and documentation plan.• Oversee the creation of a comprehensive training and documentation strategy and plan, which includes onboarding, new feature training, support documentation, job aids, quick reference guides, etc.• Work within the Change Management team to evaluate outcomes of impact assessments, to conduct training analysis and to champion change throughout the project.• Lead, mentor, and manage a team of ERP instructional designers, trainers, and documentation specialists to ensure high-quality delivery of training and documentation programs across multiple departments and geographies.• Develop and implement blended learning approaches (e.g, instructor-led, eLearning, hands-on exercises, virtual training) to accommodate diverse learning preferences.• Work closely with business stakeholders to ensure that training and documentation deliverables are relevant, accurate, and aligned with business objectives.• Monitor user adoption rates and feedback to continuously refine and improve training content and delivery methods.• Establish KPIs to measure the effectiveness of training and documentation, such as user proficiency, training completion rates, and system usage improvements.• Track training results utilizing scorecards and measures, to accurately report to senior leadership, highlighting successes, challenges, and areas of focus for ongoing training initiatives.• Maintain strong relationships with external training vendors or consultants as needed to support specialized training needs or initiatives.

Education

• Aquent Graphics Institute

  Adobe Flash Development

  2008 — 2008

• Fitchburg State University

  Bachelor of Science (B.S.)

  1992 — 1997

• University of Massachusetts Boston

  Master's Degree

  2011 — 2015