Tim Symcox

Senior IT Support | Microsoft 365, Cloud Administration

Role
Staff IT Analyst at Western Alliance Bank
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Tim Symcox

As a Help Desk Specialist at Nikola Motor Company, I provide cloud and technical support to internal and external customers, using my CompTIA A+ and HDI certifications. I have over five years of experience in the IT Support field, having previously worked as a Technical Support Analyst at Jackson Family Wines, where I resolved complex issues and improved customer satisfaction. I have skills in help desk support, cloud administration, technical support, and Microsoft Office 365 and Intune. I am passionate about delivering quality service and solutions, and I enjoy collaborating with my team and learning new technologies. I attended Santa Rosa Junior College from 2012 to 2015, where I studied computer science and gained a solid foundation in IT concepts and practices.

Experience

  1. Staff IT Analyst

    Western Alliance Bank

    Oct 2025 — Present · Phoenix, AZ, US

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