Timothy Sorrentino

About Timothy Sorrentino

With over 23 years of combined experience as a Supply Chain and Operations Professional…

Experience

1. Senior Operations Manager

   Amazon

   Jan 2022 — Present · West Deptford, NJ, US

   As a Senior Operations Manager at Amazon Robotics Sortable, I lead a high-performing team of over salaried and hourly employees, ensuring the seamless execution of inbound and outbound operations in a fast-paced, high-volume fulfillment center. My responsibilities include strategic planning, labor forecasting, budget management, and operational readiness, especially during peak seasons. I drive continuous improvement initiatives aimed at enhancing productivity, reducing costs, and maintaining Amazon’s commitment to safety and quality standards.In this role, I have spearheaded transformational leadership practices, fostering a culture of accountability and growth while ensuring alignment with Amazon’s customer-centric mission. My leadership has resulted in significant improvements across key performance indicators, including a 28% increase in operational performance in critical functions. I have also driven innovation through the successful implementation of robotics technology and automated processes, delivering a strong return on investment and elevating overall efficiency.Collaborating cross-functionally with HR, Finance, and Engineering, I secure the resources needed to drive operational excellence, while also mentoring and developing the next generation of Amazon leaders. My focus on employee engagement, succession planning, and safety has positioned my department as a leader in performance and culture within the organization.

Education

• Rowan University

  Bachelor of Education (BEd), Special Education and Teaching

  2000 — 2003

• American Public University System

  Master of Education (MEd), Educational Leadership and Administration, General

  2008 — 2012

• Villanova University

  Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services

  2013 — 2015

• Thomas Edison State University

  Doctor of Business Administration, Business Administration

• Rutgers Business School

  Master of Supply Chain Management, Logistics, Materials, and Supply Chain Management

  2016 — 2022

Skills

• Instructor-Led Training
• Leadership
• Military
• Program Management
• Employee Training
• Team Leadership
• Army
• Public Speaking
• Policy
• Critical Thinking
• Educational Leadership
• Educational Technology
• Microsoft Office
• Strategic Planning
• Leadership Development
• Security Clearance
• Training
• Teaching
• Personal Development
• Classroom
• Organizational Leadership
• Government
• Teacher Training
• Staff Development
• Management
• Team Building
• Supervisory Skills
• Administration