Timothy Hawes
Sr Manager of Technician Training and Development at FleetPride
- Role
- Sr Manager of Technician Training and Development at FleetPride
- Location
- Brigham City, UT, US
- LinkedIn followers
- 500 followers
About Timothy Hawes
Making executive goals operational realities by designing training and procedural…
Experience
Sr Manager of Technician Training and Development
Jul 2021 — Present · US
These last years have been a testament to FleetPride\'s hard work and dedication to employee training. We exceeded our turnover goal for those who participated in our training program, rolled out new online content, established our first training facility and in-house classes, and received positive feedback from all stakeholders. We achieved all of this within budget and on time.I also assist in managing multiple vendor partners to achieve positive outcomes for our company, including negotiating pricing, managing processes, and improving our program\'s outcomes.I bring additional value by overseeing our training team, writing/shooting/editing training content, creating SCORM, and managing our LMS process with a single employee, whereas standard L&D teams require 2-5 employees.I have accomplished all of this while building our FTU brand, gaining buy-in, expanding our scope of work, influencing policy and growth directions, and enhancing FleetPride\'s reputation as a company dedicated to employee improvement.I also- Rethought Technician Training to focus on Technician growth and retention for 700 technicians- Created the FleetPride Tech University program- Designed training programs specific to each job role- Write content to focus on system specific repairs- Training video creation and editing- Writing technician training content- SCORM training module creation- LMS content design- Designed Technician Profiles and Growth paths to clarify and encourage technician growth- Wrote tech 1-3 Assessment Tests
Education
Weber State University
Bachelor of Applied Science - BASc
2010 — 2013
Weber State University
Associate of Arts and Sciences - AAS
2008 — 2009
Southern Utah University
Master of Business Administration - MBA
2020 — 2022
Davis Technical College
Certificate
2007 — 2008
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