Timothy Gunnoe
Information Technology Service Desk Manager @STERIS
Mentor, OH, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2020 — Present
Information Technology Service Desk Manager @STERIS
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Mentor, OH, US
EDUCATION
1999 — 2001
Willoughby-Eastlake Technical Center
Computer Information Systems, Computer Information Systems
2003 — 2005
Franklin University
Bachelor of Science, Information Technology
2001 — 2005
Lakeland Community College
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
1997 — 2001
Eastlake North Highschool
Highschool, High School Degree
SKILLS
Windows 7SqlLaptopsCitrixActive DirectoryXpHardwareTechnical SupportCustomer SatisfactionSharepointItilTroubleshootingInformation TechnologySoftware DocumentationSystem AdministrationIT Service ManagementWindowsOperating SystemsAccessHelp Desk SupportCustomer ServiceDisaster RecoveryBusiness Process ImprovementComputer HardwareVpnProcess Improvement
ABOUT TIMOTHY GUNNOE
Experienced IT Service Desk and Desktop Client Manager with a demonstrated history of…
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