Timothy Ennin
Tier 2 IT Support | System Administration | Active Directory | O365 | Security+
- Role
- Help Desk Analyst Ii at Pursuit Aerospace
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
About Timothy Ennin
Tier 2 IT Support professional with hands-on system administration experience in…
Experience
Help Desk Analyst Ii
Jun 2025 — Present · CT, US
Provide on-site and remote IT support for 200+ end users across multiple locations within a global aerospace enterprise employees) using Invgate, LogMeIn, and RDP.Manage full employee lifecycle: onboarding/offboarding, Active Directory account setup, Azure/Office 365 license assignment, and MFA (YubiKeys) deployment.Administer and troubleshoot Azure AD, Citrix, VPN (GlobalProtect), Group Policy Objects (GPOs), and endpoint security solutions (ESET, Lansweeper).
Education
Northeastern University
Bachelor's degree, Criminal Justice
2018 — 2022
The Master's School, West Simsbury, CT
High School Diploma
University of Portland
Master of Arts - MA, Higher Education/Higher Education Administration
Old Dominion University
Master of Science - MS, Cybersecurity
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