Timothy Conklin
Technical Services Manager at Masimo
- Role
- Technical Services Manager - Hospital Systems at Masimo
- Location
- Orange County, CA, US
- LinkedIn followers
- 500 followers
About Timothy Conklin
14 years experience in IT and 12 years of professional experience with clinical…
Experience
Technical Services Manager - Hospital Systems
May 2019 — Present · Irvine, CA, US
Managing a team of 6-8 Technical Support Engineers- Handling technical escalations- Analyzing and reporting monthly quality metrics- Creating/overseeing of all internal training material- Providing bi-weekly technical updates to international support team- Creating, customizing, and troubleshooting HL7 integrations.
Education
Santiago Canyon College
Associate's degree, Business Administration and Management, General
2005 — 2008
Trinity Lutheran College
Bachelor of Arts (BA), Theology/Theological Studies
2009 — 2010
Skills
- Cloud Computing
- Quality Assurance
- Technical Support
- Digital Imaging
- Integration
- Troubleshooting
- Call Centers
- Healthcare
- Software Installation
- Computer Hardware
- Pacs
- Networking
- Training
- Hardware
- Customer Relationship Management (Crm)
- Servers
- Crm
- Medical Devices
- Help Desk Support
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