Timothy Alladin
Technical Support Engineer @Vxg
Signup · Get unlimited contacts
WORK HISTORY
Technical Support Engineer @Vxg
Toronto, ON, CA
Provide second- and third-level technical support for VXG products and servicesTroubleshoot issues related to IP cameras, RTSP/ONVIF streaming, networking, and cloud connectivityAnalyze logs, network traces, and system behavior to identify root causesReproduce customer issues in lab environmentsWork with Development and QA teams to escalate bugs and verify fixesAssist customers with API usage, SDK integration, and best practicesCreate and maintain knowledge base articles and technical documentationSupport deployment and configuration of VXG Server, Cloud, and edge components
EDUCATION
Town Centre Private Highschool
High School, Highschool
Seneca Polytechnic
Honours Bachelor of Technology, Informatics and Security
SKILLS
ABOUT TIMOTHY ALLADIN
Experienced Support Analyst with a demonstrated history of working in the computer software industry. Skilled in Microsoft Word, Oracle Database, Iptables, iPhone Support, and Bash. Strong support professional with a Honours Bachelor of Technology focused in Informatics and Security from Seneca College of Applied Arts and Technology.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.