Tim Osmond
Senior leader in Client Services and Claims Management: Driving Excellence in Customer Solutions and Claim Outcomes.
- Role
- Director of Client Services at Sedgwick
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Tim Osmond
Passionate senior leader with extensive experience in client services, insurance, operations, and risk and claims management that successfully leads multi-disciplinary teams across multiple locations. Proven track record of improving client relationships, achieving business goals, and delivering optimal outcomes that maximize results. Skilled in multi-state workers\' compensation, general liability, auto liability, and Texas nonsubscription. Proven aptitude for problem solving, implementing strategies to ensure quality, efficiency, and achieve exceptional results for the client and company.
Experience
Director of Client Services
Dec 2024 — Present · Dallas-Fort Worth, TX, US
Responsible for retention of clients, customer satisfaction, new business, and caring counts philosophy.Program management of complex client service models of all lines of business focusing on overall improvement of claim programs and service.
Education
East Central University
Bachelor of Science
Skills
- Claim
- Commercial Insurance
- Claims Management
- Casualty Insurance
- Risk Management
- Workers Compensation
- Property & Casualty Insurance
- Insurance
- Liability
- Legal Liability
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