Timo Dorl-Emden
Transformation & Operating Model Consultant @Deutsche Telekom
Signup · Get unlimited contacts
WORK HISTORY
Transformation & Operating Model Consultant @Deutsche Telekom
Leading workstreams within a large-scale transformation to modernize the IT service management landscape and redesign the operating model of a connectivity-focused business unit.• Led the implementation of a new IT Service Management (ITSM) platform covering all ITIL processes, including the customer-facing incident process, driving process redesign and adoption across business and IT and reducing process run-through time by 20%.• Led a workstream to redesign the business unit operating model, defining governance, roles and responsibilities, KPIs, processes and supporting systems, aligning the target operating model with the technology landscape and transformation roadmap.• Supported security-related transformation initiatives as Demand Manager, ensuring alignment between connectivity programs and central security requirements.
EDUCATION
The University of Queensland
Master of Business Administration (M.B.A.) Exchange Semesters, Business Administration
TU Bergakademie Freiberg
Bachelor of Business Administration (B.B.A.), Business Administration
Technische Universität Dresden
Master of Business Administration (M.B.A.), Business Administration
SKILLS
ABOUT TIMO DORL-EMDEN
Management consultant and transformation program lead specializing in technology-enabled business transformation, operating model redesign, and enterprise platform implementation, with 20+ years of experience delivering large-scale transformation programs in global organizations.I advise organizations on digital transformation and operating model redesign to improve efficiency, scalability, and organizational effectiveness, typically taking responsibility for workstreams, projects, and PMOs within large-scale transformation programs.My work focuses on the intersection of technology, processes, and governance, helping organizations modernize their operating models, implement enterprise platforms, and adopt agile ways of working to improve delivery speed and time-to-market.I lead workstreams, projects, and PMOs within large transformation programs, coordinating business, IT, and external vendors to ensure successful delivery.Typical engagements include:• Enterprise platform implementations and technology-enabled transformation programs• Operating model design, governance structures and organizational redesign• Process transformation and operational excellence initiatives• Procurement transformation and supplier ecosystem optimization• Program leadership for complex cross-functional change initiativesI have worked with global organizations including Deutsche Telekom, Roche, Boehringer Ingelheim, Volkswagen and BHP, leading large-scale transformation programs and driving delivery across business, IT and external technology partners.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.