Tim McWhirk
VP, Customer Success at Smart Communications
- Role
- Vice President, Customer Success at Smart Communications.
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Tim McWhirk
A proven leader in the Customer Success organization with over 15 years of experience in customer success, account management, support and strategic leadership at mid-size and enterprise software companies. Intrigued by technology, I’ve enjoyed hands-on experience and success in both pre-sales and post-sales roles, understanding each stage of the customer journey from awareness to expansion and advocacy.
Experience
Vice President, Customer Success
Jan 2024 — Present · Sacramento, CA, US
Education
California State University-Sacramento
Business Administration and Management
1998 — 2001
Skills
- Solution Selling
- Crm
- Customer Relationship Management (Crm)
- B2b
- Strategic Partnerships
- Product Management
- Sales Process
- Sales
- Product Marketing
- Demand Generation
- Account Management
- Direct Sales
- Enterprise Software
- Webinars
- Cloud Computing
- Social Media Marketing
- Software as a Service (Saas)
- Marketing Automation
- Email Marketing
- Lead Generation
- Saas
- Online Marketing
- Salesforce.com
- Marketing
- Integrated Marketing
- Analytics
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