Tim Lukacs

Senior Solutions Architect @Vonage

Poole, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2017 — Present

Senior Solutions Architect @Vonage

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Partner with Sales and Account Executives to showcase the cloud based Intelligent Communications Platform and the value of the products, assisting in all ways to drive new business and up-sell deals.Working with enterprise global organisations to transform customer service and inside sales functions using the world’s leading technologies to improve customer and staff experience, whilst delivering value.

EDUCATION

2017 — 2019

Salesforce ADM 201

ADM 201 Certified Administrator

2010 — 2010

Position Related Training

Telephony

2015

Southampton Business School (University of Southampton)

PRINCE2 Foundation

1995 — 1997

Eastleigh College of Further Education

Advanced GNVQ - Construction in the Built Environment

2012 — 2012

Position Related Training

Project Management

2008 — 2008

Position Related Training

Telephony

2009 — 2010

Position Related Training

Telephony

SKILLS

Stakeholder ManagementProject DeliveryBusiness AnalysisSqlContact CentersBusiness Process ImprovementChange ManagementBankingService ManagementRisk ManagementOracleTeam LeadershipCall CenterService DeliveryCall CentersCustomer ExperienceOutsourcingVendor ManagementRelationship ManagementTeam Management

ABOUT TIM LUKACS

I am a motivated, hardworking and trustworthy individual with a desire for continuous…

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Tim Lukacs — Senior Solutions Architect at Vonage in Poole, GB | Unifers