Tim Kruse

About Tim Kruse

Specialties: Manufacturing work in process(WIP) systems expertise, Inventory, Billing, image processing, project management, industry audit and compliance, systems management, system design & architecture, capacity planning, 24x7 helphesk support, network capacity planning.

Experience

1. IT Director

   Fiserv

   Jul 2019 — Present · Omaha, NE, US

   Providing IT support for all of Fiserv\'s Output Services Plastics and Print/mail products and operational locations throughout the U.S. We support the improvement of operational efficiencies in the statement and letters products by managing job setups in Ricoh Process Director for our Print operations. Supporting job concatenation & commingling, USPS sortation of jobs to achieve postage savings, and automated document factory including support for white paper overlays to increase operation efficiency while satisfying our Clients full color processing requirements. Troubleshooting of production issues, AFP print file delivery support, and by supplying the image resources consumed at print time by the products. My graphics group supports the images used throughout our Print/Mail production operation and the Plastics production products such as ultragraphics, Photocard, and various DigitalCard products.

Education

• Hastings College

  B.A., Bus. Admin. & Economics

  2001 — 2005

• Bellevue University

  M.S., Computer Information Systems

  1997 — 2000

Skills

• Leadership
• Credit Cards
• Payment Card Processing
• Software Development Life Cycle (Sdlc)
• Vendor Management
• Inventory
• Software Project Management
• Business Analysis
• Image Processing
• Process Improvement
• Project Management
• IT Management
• Troubleshooting
• Invoicing
• Enterprise Software
• Requirements Analysis
• Testing
• Sdlc
• Business Process Improvement
• Management
• Disaster Recovery
• Microsoft Sql Server