Tim Thyne
- Role
- Head of Customer Success at Circle
- Location
- Nashua, NH, US
- LinkedIn followers
- 500 followers
Experience
Head of Customer Success
Feb 2022 — Present
At Circle I\'m the steward of Net Revenue Retention across all segments. Stewarding is the only path to us successfully getting to 100%+ NRR since it can\'t be done in a silo - it requires strategy, enablement, buy-in and commitments from across the entire company. I\'m fortunate to work with amazing leaders, co-founders and teammates to help consistently propel our growth by improving new mrr, retention and expansion. Part of this stewardship of course entails supporting and building traditional CS functions & programs (onboarding team, scaled CS, named CS, etc.) We\'re building the all-in-one community platform for creators and brands. Behind the scenes, we power thousands of the most popular online communities by making it easier than ever to have a home for your people, memberships, live streams and events — all under your own brand.
Skills
- Ppc
- Inbound Marketing
- Marketing Automation
- SEO
- Lead Generation
- Drinking Water
- Customer Service
- Facebook Marketing
- Business Development
- Event Planning
- Social Networking
- Google Analytics
- Salesforce.com
- Hubspot
- Social Media Marketing
- Email Marketing
- Adobe Creative Suite
- Marketing Strategy
- Silverpop Engage
- Marketing
- Saas
- Strategy
- Strategic Planning
- Start-Ups
- Social Media Measurement
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