Tim Bowers
Head of Education & Enablement @Pencil
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WORK HISTORY
Head of Education & Enablement @Pencil
London, GB
As Pencil\'s first Head of Training and Support, I have built a full customer-centric education and support service for the Pencil Pro platform with a real focus on building skills and enabling world-class GenAI production. My customer education team runs facilitated creative training sessions with proven impact on quality and scaler of output from our client delegates and our support team assists users with both technical and creative queries 24/7. This has been underpinned by a real focus on speed, responsiveness and customer-focused delivery and exceptional work by my incredible team!
EDUCATION
University of Exeter
Italian Language and Literature
University of Exeter
PGCE
ABOUT TIM BOWERS
I\'m totally fanatical about learning! I\'ve worked in Education and L&D for my whole career across diverse sectors and nothing energises me like seeing people grow and develop in their roles because of learning that I\'ve enabled. I\'m also a creative and innovative thinker, adept at developing comprehensive L&D strategies but always making the complex clear.
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