Tim Harwick
10+ year Salesforce Administrator | Salesforce Certified Administrator | Trailhead Ranger | Director of Patron Services and Ticketing
- Role
- Salesforce Administrator at Pasadena Symphony and POPS
- Location
- Pasadena, CA, US
- LinkedIn followers
- 500 followers
About Tim Harwick
Director of Patron Services and Ticketing for a mid-size performing arts nonprofit. Directs all Box Office operations for all ticketed concerts and events and oversees all customer relations with the goal of optimizing revenue and ensuring customer satisfaction. Responsible for entire ticket-buying process including venue configuration, online ticketing website functionality, hiring and training concert staff, customer service and financial reporting.Salesforce Administrator for Pasadena Symphony Association.
Experience
Salesforce Administrator
Apr 2013 — Present · Pasadena, CA, US
Salesforce Administrator for mid-size ($5M) performing arts nonprofit. Responsible for maintaining and supervising proper functioning of Salesforce org, including platform updates, workflows, user account maintenance, building dashboards and reports and data security.
Education
Life Pacific University
Bachelor of Arts - BA, Theology/Theological Studies
1988 — 1992
Biola University
Master of Arts, Philosophy
1996 — 2000
Skills
- Editing
- Event Planning
- Leadership
- Public Speaking
- Research
- Songwriting
- Event Management
- Non-Profits
- Nonprofits
- Higher Education
- Teaching
- Music
- Community Outreach
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