Tim Hackett

About Tim Hackett

Tim Hackett is an experienced financial crimes and compliance leader with a career spanning multiple major financial institutions, focusing on financial crimes, investigations, compliance, fraud prevention and detection and risk and control management. His expertise includes leading teams, overseeing financial crimes risk and managing compliance programs across various banking and financial service sectors.Current leadership at Wells Fargo: Serves as Executive Director and Due Diligence Senior Manager of the KYC Remediation Team, leading a team overseeing remediation of customer due diligence profiles across all Wells Fargo businesses. Previously was Vice President and Lead Business Accountability Specialist for Consumer, Small & Business Banking BSA/AML Transformation, managing financial crimes risk and supporting audit & exam and issue management activities. Prior to that led the Online Fraud Detection department at the Tempe, AZ site. Global compliance investigations management at PayPal: Senior Manager and Group Leader, head of Americas Compliance Investigations Due Diligence, overseeing teams across multiple locations, leading KYC processes for high-risk customers, and managing brand risk and SAR investigations for various PayPal brands. Compliance roles at Chase and Wells Fargo: Held Vice President roles managing BSA/AML/OFAC compliance, auto/student lending compliance, consumer call center compliance, and centralized operations compliance, including program oversight during regulatory transformation periods. Early career and education: Directed surveillance and investigations at Charles Schwab, managed fraud quality assurance at Chase, and holds a Bachelor of Science in Political Science from Arizona State University along with several compliance certifications from the American Bankers Association.

Experience

1. Executive Director, Due Diligence Senior Manager

   Wells Fargo

   Feb 2023 — Present · Phoenix, AZ, US

   Executive Director, Due Diligence Senior Manager, Shared Services Operations, BSA/AML Data Strategy, Execution & Operations*Leading a KYC Remediation Team overseeing remediation of customer due diligence profiles across all Wells Fargo businesses Vice President, Lead Business Accountability Specialist, Consumer, Small & Business Banking (CSSB) BSA/AML Transformation * Responsible for financial crimes risk coverage across CSBB; utilizing a strong ability to identify, assess, manage, and mitigate current and emerging risk exposures associated with BSA/AML and related activities and operations, supporting audit & exam and issue management pertaining to CSBB Financial CrimesVice President, Fraud & Claims Operations Manager, Online Fraud Detection - Tempe Site Leader * Led the Online Fraud Detection department at the Tempe, AZ site ensuring financial and non-financial potential fraud and scam alerts generated by our strategy suites for customer online banking activity were investigated timely and accurately using a variety of internal and external applications. Managed up to six associate manager direct reports and a total staff of ~120 including both research/outbound and inbound teams

Education

• American Bankers Association

  Graduate School of Compliance Risk Management

• University of Phoenix

  Certified Financial Planner™ (CFP®) Professional Education Program

• University of Phoenix

  Organizational Management, Graduate coursework in budgeting and organizational behavior

• Arizona State University

  BS, Political Science

• American Bankers Association

  National Compliance School

• University of Phoenix

  Call Center Management Certificate Program

Skills

• Credit
• Quality Assurance
• Anti Money Laundering
• Aml
• Finance
• Call Centers
• Risk Assessment
• Financial Services
• Ofac
• Securities
• Insurance
• Series 24
• Management
• Loans
• Contact Centers
• Call Center
• Credit Cards
• Financial Risk
• Auditing
• Banking
• USA Patriot Act
• Investments
• Risk Management
• Fraud
• Kyc
• Operational Risk Management
• Finra
• Surveillance
• Enterprise Risk Management
• Bank Secrecy Act
• Operational Risk
• Internal Audit