Tim Hackenberg

About Tim Hackenberg

Before starting my career, I studied music. While it was an amazing experience and I learned things that have stayed with me my entire life, music wasn’t the right path for me. Some of the core learnings from studying music were how to prepare, how to listen (really listen), how to teach, how to share, how to collaborate, how to be “on stage” and a few other life lessons. An internship with a mentor in the music industry gave me a gentle nudge in the direction of technology. Thank you, Frank!I went back to school, found a new passion, new mentors and carved a new path. My tech career started as an office manager and trainer in a small business. I learned a lot about running a business and wore many hats. Then I decided to move to New York, had a run of scrappy consulting jobs working a variety of projects ranging from small non-profits to large global brands. Circumstances led me to a unique group of people at a German start-up software company that changed my life again. I worked with an incredibly talented group of people who made me better than I ever imagined I could be. I stared out as a technical trainer, occasionally doing some pre-sales engagements and eventually took on a leadership role managing training and partners. I learned so much from those roles and that group of people. I will be forever grateful. When it was time for something new, a friend brought me into the world of technical sales. Over time, my career evolved from a technical role to an account executive role. Early in my career I knew I wanted to be in sales. I was fortunate enough to learn from good people and got where I wanted to be. It was an amazing journey of highs and lows. I recently decided to go back to my roots in the start-up world and I am so glad I did. I have again found a unique group of amazing, talented people. A common theme spanning every role in my career has always been helping other people to be successful in their jobs. Whether as a trainer or in sales, my greatest professional joy is meeting people in various roles all over the world and helping them, making their jobs a little easier. I am lucky to have worked with so many people from various cultures and corners of the world and in every type of company, large and small. I have collected relationships and experiences along the way and have much appreciation for it. I still have a passion for music and learning new things. I love my job.My experience below tells a bit more of the story. I would like to hear your story and maybe help make your job a little easier.

Experience

1. Account Executive

   Salesforce

   Nov 2024 — Present · New York, NY, US

   Digital marketing software sales, focusing on advancing objectives of nonprofit organizations

Education

• Duquesne University

  B.M. Music Technology, Classical Guitar, Digital Audio, MIDI, Multimedia, Sound Design, Education

  1994 — 1998

• Duquesne University

  M.S. in Multimedia Technology, Multimedia, Web Development, Web Design

  1998 — 2001

Skills

• Business Process Management
• Accessibility
• Web Content Management
• Web Experience
• User Acceptance Testing
• Social Media Marketing
• Sales Engineering
• Portals
• Technical Product Training
• User Interface Design
• Digital Asset Management
• Partner Management
• Executive Presentations
• Web Analytics
• Web Solutions
• Cloud Computing
• Public Speaking
• Product Adoption
• Document Management
• Customer Service
• Enterprise Software
• Crm
• Information Architecture
• Consulting
• Web Development
• SEO
• Team Building
• Management
• Records Management
• Project Management
• Content Management
• Mobile Marketing
• Pre-Sales
• Digital Marketing
• Software Deployment
• Enterprise Content Management
• Web Standards
• Software Solutions
• Cms
• Salesforce.com