Timothy Godonu
Field Engineer @Wisa Services Ltd
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WORK HISTORY
Field Engineer @Wisa Services Ltd
Provided post migration support for over 70 members of staff within the Amentum Services, Inc.(Bristol office) • Help with Microsoft Office Applications Reconfiguration across the Amentum Services, Inc.• Provided Level 2/3 support for staff within Amentum Services, Inc.(Bristol office).• Install, configure, and maintain 43\" android display screen systems, hardware, and software at client locations, across over 25 Sainsbury stores in South West UK.• Provided prompt and effective break-fix support, diagnosing and rectifying issues to minimise downtime.• Engage with clients in a professional manner, offering training and advice to ensure they get the most out of the 43\" android display screen systems.• Identify and resolve technical issues, both remotely and on-site, across a range of display screen systems and IT systems. • Participate in and manage various projects, including system upgrades, rollouts, and new installations. • Maintain accurate records of work completed, including service reports and customer feedback.
EDUCATION
New Horizon Computer Learning Centre Ikeja - Lagos
Cisco Certified Network Professional (Training Completed)
National Institute of Information Technology (NIIT) Apapa-Center, Lagos
Professional Diploma in IT
University of Lagos
Bachelor's degree
IMT Computers
Networking (N+ refresher course)
New Horizon Computer Learning Centre Ikeja - Lagos
Cisco Certified Network Associate (Training Completed)
SKILLS
ABOUT TIMOTHY GODONU
I am an experienced IT professional with over 10 years of broad-based competences across…
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