Tim Ferguson

About Tim Ferguson

In my current role, I work as a Sr. Renewal Account Manager at ServiceNow in San Diego, CA, where I oversee Commercial Central renewal sales.Prior, I was a Customer Experience Cloud Applications Account Executive at Oracle, located in Burlington, MA after previously working as a Lead, Cloud Customer Success Manager. In all my roles, my passion for technology has allowed me to work with companies to streamline and modernize their digital transformation strategies. I do so by advising, consulting, and supporting leaders in-Automation-Customer Service-Analytics-Information Technology -Customer Engagement-Digital Marketing-Social Media -Human Resources-Artificial Intelligence If you would like to learn more about how I can be an asset for your company, please contact me at- t••••••••@servicenow.com - 19•••••••90-

Experience

1. Sr Renewals Account Manager

   ServiceNow

   Feb 2024 — Present · San Diego, CA, US

Education

• Isenberg School of Management, UMass Amherst

  Bachelor of Science (BS), Sport and Fitness Administration/Management, Minor in Economics

  2012 — 2016

Skills

• Software Project Management
• Event Management
• Operations Management
• Sports
• Microsoft Powerpoint
• Strategic Planning
• Public Speaking
• Customer Relationship Management (Crm)
• Teamwork
• Business Analysis
• Social Networking
• Social Media Marketing
• Customer Service Management
• Creativity
• Cloud Applications
• Consultative Selling
• Management
• Team Building
• Inventory Analysis
• Cloud Computing
• Powerpoint
• Microsoft Excel
• Marketing
• Time Management
• Human Resources
• Information Technology
• Inventory Management
• Human Resource Development
• Customer Satisfaction
• Strategic Partnerships
• Microsoft Office
• Sales
• Account Management
• Microsoft Word
• Sports Management
• Human Capital Management
• Customer Retention
• Customer Service
• Group Work
• Ticket Sales