Tim Cross

About Tim Cross

Operating Executive | Multi-Site Portfolio Leadership | Performance Transformation, Integration, TurnaroundsI am an operating executive currently leading multi-site portfolios through performance transformation, integration, and stabilization. My background spans senior living, home care, and commercial banking, bringing a rare blend of operational leadership, financial rigor, and organization-wide execution.•I lead with accountability for results and am most often responsible for:Leading complex, multi-location operations with end-to-end responsibility for performance, culture, and execution•Stabilizing underperforming portfolios and building repeatable operating systems that scale•Integrating acquisitions, new service lines, or growth initiatives into disciplined, consistent playbooks•Developing strong executive and site-level leaders who deliver results with integrity and consistencyMy approach balances mission, service quality, and disciplined execution. I focus on building clarity, accountability, and operating rhythm so teams perform well over time — without burnout or chaos.

Experience

1. VP, Regional Director of Operations - Strategic Leader in Senior Living Operations

   Touchmark

   Nov 2021 — Present · Beaverton, OR, US

   Leading multi-state operations and serving as the company-wide executive owner for Home Care services.•Lead multi-state operations across a diverse portfolio of communities and services, with full accountability for operational performance, leadership execution, and enterprise initiatives.•Serve as the enterprise executive owner for Home Care services, setting strategy, operating standards, pricing discipline, and sales execution while building scalable playbooks for broader rollout.•Drive portfolio-wide performance improvement through disciplined operating cadence, sales process clarity, cost control, and executive leader development.•Act as a key operations leader on acquisition integration, major renovations, and expansion initiatives, partnering closely with development, construction, and executive leadership teams.•Build and sustain high-accountability leadership cultures through hands-on coaching of Executive Directors and senior leaders, improving consistency, engagement, and long-term performance.

Education

• UW Foster School of Business

  Executive Leadership Certificate

• Leadership Clark County

  Leadership

  2010 — 2011

• Warner Pacific University

  Bachelor of Business Administration (BBA), Business Administration and Management, General

• University of Washington

  Pacific Coast Banking School - In partnership with the Graduate School of Business, Graduate-Level Management Education Program

Skills

• Banking
• Portfolio Management
• Loans
• Commercial Mortgages
• Commercial Lending
• Business Development
• Loan Origination
• Consumer Lending
• Branch Banking
• Core Banking
• Underwriting
• Private Banking
• Deposits
• Treasury Management
• Construction Loans
• Relationship Management
• Commercial Banking
• Asset Based Lending
• Small Business Lending
• Credit
• Lines of Credit
• Cash Management
• Credit Analysis
• Team Leadership
• Asset
• Branch Management
• Cross Selling
• Sba
• Retail Banking