Tim Bowe

Role: Vice President, Customer Care & Retention at Mattress Firm
Location: Charlotte, NC, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Tim Bowe

A results-driven and visionary executive with a proven track record of transforming…

Experience

Vice President, Customer Care & Retention
Mattress Firm
Apr 2021 — Present
Responsible for all contact center responsibilities and guiding, supporting, and partnering on all things related to enhancing CX across the enterprise.

Education

Assumption University
BA, Business Management

Skills

Leadership
Management Consulting
Telecommunications
Team Management
Call Centers
Cross-Functional Team Leadership
Customer Experience
Wireless
Product Management
Training
Sales
Business Strategy
Pmp
Strategic Planning
Integration
Vendor Management
Project Management
Call Center
Customer Relationship Management (Crm)
Net Promoter Score
Wireless Technologies
Program Management
Service Delivery
Itil Certified
Strategy
Project Planning
Management
Business Process Improvement
Team Leadership
Process Improvement
Voip
Mobile Devices

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