Tim Bischoff
Director of Technology Support @ Davis Polk & Wardwell LLP | Leading IT Support Management
- Role
- Director of Technology Support at Davis Polk & Wardwell LLP
- Location
- Port Washington, NY, US
- LinkedIn followers
- 500 followers
About Tim Bischoff
As the Director of Technology Support at Davis Polk & Wardwell LLP, I lead a team of 50 professionals who provide technical support and solutions to over 2,100 attorneys and staff across 10 global offices. I oversee the IT operations, budget, and infrastructure planning for the firm, ensuring optimal performance, security, and reliability of the systems and applications.With 20 years of experience in the legal sector, I have successfully managed and delivered multiple complex and high-profile IT projects, such as the migration to Office 365, the implementation of a Service Management system, and the upgrade of the asset management system. I have also improved the customer service and satisfaction levels by implementing best practices, standards, and policies for the technology support team. My mission is to leverage my technical skills, strategic vision, and collaborative leadership to enable and empower the firm\'s business objectives and growth.
Experience
Director of Technology Support
Mar 2016 — Present · New York, NY, US
Education
University of Phoenix
BS, Information Technology
2005 — 2009
Skills
- Software Documentation
- Governance
- Business Process Improvement
- IT Management
- Program Management
- IT Operations
- Human Resources
- Information Technology
- Business Strategy
- Vmware
- Vendor Management
- Technical Support
- Business Analysis
- Cloud Computing
- Performance Management
- Servers
- Crm
- Itil
- Start-Ups
- Business Process
- Erp
- Negotiation
- IT Service Management
- Change Management
- Recruiting
- Citrix
- Infrastructure
- Strategic Planning
- System Administration
- Leadership
- Asset Management
- Outsourcing
- Management
- Saas
- Security
- Enterprise Software
- Disaster Recovery
- IT Strategy
- Telecommunications
- Integration
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