Tim Alderson

President @Alderson Consulting

Edmonton, AB, CA

Consulting ServicesConsolidate Strategic ThinkingWorking with ownership & management to establish achievable goalsLearning how to effectively manage change. real changeA focus on fundamentals: we must understand, believe in & buy into a foundation, a way of doing businessKeeping a simplicity to things. having real common senseCoaching Within StrategyTeaching principles of good management of human beings: actual team-building & mutual respect. learning how to recruit & foster self-startersCreating selling processes based on making relationships that make sense to both staff & customersMaximizing customer satisfaction by first maximizing employee satisfaction: unhappy people cannot consistently provide good experiencesCutting defections: selling more things to the same peopleWork With What Is Within Our ControlExecution, execution, executionBack to basicsImproving closing ratios in sales, service & partsMore effective follow up of showroom trafficIncreasing appointments from incoming sales calls & web leadsIf we measure the effort, not just the results, we can manage itImproving Financial Services Office penetration and incomeCustomer Relationship Management (CRM)It costs six times as much to get a customer as it does to keep the one we already have. you may already have enough customers!Private Sale Events and Upgrade Sale Events: effectively harnessing your own database.Establishing a successful Business Development Centre (BDC)Finance & lease loyalty managementLearning Event ManagementFor larger organizations, we have the capability to handle all the details involved in:Holding training activities or events across the country in both official languagesManaging online registrationsSecuring venuesBooking and arranging cateringCourse DesignWe have the capability to meet virtually any material requirements with our team of:Graphic designersWritersCreative people

University of Guelph

Bachelor of Arts