Tim Whaley
Service Operations Manager at William Hill @William Hill
Leeds, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2019 — Present
Service Operations Manager at William Hill @William Hill
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Leeds, GB
SKILLS
Service DeskWindows 7SlaItil CertifiedService ImprovementPokerCasinoInformation TechnologyGaming IndustryWindows XpGamingItilRelease ManagementIncident ManagementProblem ManagementOnline GamingE-PaymentsOnline GamblingService DeliveryIT Service ManagementTechnical SupportCasino GamingItil V3 Foundations CertifiedService ManagementIncident Handling
ABOUT TIM WHALEY
Experienced Service Support Manager with a demonstrated history of working in the gambling & casinos industry. Skilled in Service Delivery, Technical Support, Service-Level Agreements (SLA), Staff Training, Service Improvement and ITIL. Strong operations professional.
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