Tim Sunley

Owner & Director @360.Cx

Darlington, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2017 — Present

Owner & Director @360.Cx

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ZA

customer experience is key to the success & growth of any organisation & colleague experience is the foundation for getting this right. now more than ever, being able to evolve & /or transform the customer\'s ( & colleague\'s) journey & services they receive is a basic requirement. partnerships are invaluable for many organisations to complement or expand internal capabilities.360cx is a partnership for customer experience transformation. a boutique consultancy & services partner, this is a relatively new venture but its people are not new. our experience & that of our extended network will bring you a wealth of insight, learnings & fresh ideas to help accelerate your plans. our services cover: customer journey design; partnership development; transition & transformation; operational leadership & an alternative community model.

EDUCATION

1993 — 1995

University of York

MA

SKILLS

Contact CentersChange ManagementBusiness PlanningStrategyE-CommerceRetailOutsourcingBusiness ProcessGovernanceBusiness Process ImprovementBusiness TransformationStakeholder ManagementTeam LeadershipCall CentersCustomer ExperienceEmployee EngagementService DeliveryManagementProcess ImprovementProject DeliveryTeam ManagementPerformance ManagementFinancial ServicesCrmBusiness Strategy

ABOUT TIM SUNLEY

An experienced Director who has delivered a variety of roles at Operating Board level…

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Tim Sunley — Owner & Director at 360.Cx in Darlington, GB | Unifers