Tim Richardson
Vice President of Operations and Implementations at IST Management Services
- Role
- Vice President, Operations and Implementations at IST Management
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Tim Richardson
Experienced Vice President of Operations with a proven track record in working in the outsourcing industry. Strong operational critical thinker professionally skilled in Budgeting, Business Planning, Operations Management, Customer Relationship Management (CRM), and Problem solving.
Experience
Vice President, Operations and Implementations
Mar 1999 — Present · Atlanta, GA, US
Responsible for supporting new business development, expansion in current client base, and overall client satisfaction•Recruit, train and develop Operations Managers in major markets throughout the US•Ensure each account meets and/or exceeds P&L guidelines•Sales support for proposals/site tours for potential clients•Develop software enhancements with VP of IT to improve current technology systems•Coordinate all new site FM and technology implementations between internal and external clients
Skills
- Sales Operations
- Customer Service
- Logistics
- Training
- Customer Satisfaction
- Staff Management
- New Business Development
- Vendor Management
- Human Resources
- Contract Management
- Business Planning
- Operations Management
- Facilities Management
- Management
- Team Building
- Leadership
- Income Statement
- Account Management
- Contract Negotiation
- Outsourcing
- Team Leadership
- Inventory Management
- Budgets
- Strategic Planning
- Employee Relations
- P
- Recruiting
- Staff Development
- Process Scheduler
- Process Improvement
- Manage Client Relationships
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