Tim Reed

Helping Businesses Grow with Scalable SaaS Solutions | Customer Success Account Manager | Growth-Focused & Results-Driven

Role: Customer Success Account Manager at Deloitte
Location: Houston, TX, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Tim Reed

Results-driven Customer Success Account Manager with experience driving revenue growth in…

Experience

Customer Success Account Manager
Deloitte
Jun 2021 — Present · Houston, TX, US
Led stakeholder workshops, capturing detailed business/system requirements • Delivered functional specifications working closely with technical teams using agile methodologies to guide solution design and implementation• Conduct user acceptance testing to ensure system functionality aligns with business goals, and support end-user training• Facilitate software demonstrations for enterprise organizations, provide ongoing support, and manage client communications throughout the project lifecycle

Education

Prairie View A&M University
Bachelor's of Science, Mechanical Engineering
2016 — 2020

Contact information

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Current company

Deloitte

Business Consulting and Services · 10K employees · Founded 1845 · Worldwide, Worldwide, OO

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more. The content on this page contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on content from this page.

deloitte.com

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About Tim Reed

Experience

Customer Success Account Manager

Education

Prairie View A&M University

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