Tim Priest

Experience

1. Field Services Engineer 3 Ultrasound & Volcano

   Philips

   Sep 2013 — Present · Charlotte, NC, US

   Services, repairs, maintains and upgrades complex medical equipment and systems• Installs, troubleshoots, services and provides world class service to customers on Volcano products at various locations in assigned territory. Performs on-site installation, servicing and repair of complex medical device systems. Determines parts needed and expedites as necessary• Assists and instructs customers by phone or in person with the operation of various systems and products. Troubleshoots errors and notifies the appropriate department of design, program or maintenance problems• Maintains stock of inventory, company equipment and documents all service related activities• Inspects and approves operational quality of systems. May provide updates to products as directed• Acts as liaison between Company and customer on quality and performance of Company products. Notifies Sales and/or Customer Service as necessary• Maintains departmental policies, procedures and documentation in support of ISO regulations

Education

• Wayland Baptist University

  Bachelor of Science, Business, Management, Marketing, and Related Support Services

  2002 — 2004

• Certificate Programs

  UltraSound / Epiq & Affinity

  2020

• Pikes Peak Community College

  AAS, Business Administration and Management, General

  1999 — 2001

• Alion University- Corporate Training Program

  Corporate Training Certificate, Project Management

  2011 — 2012

Skills

• Dod
• Military
• Software Documentation
• Management
• Leadership
• Project Planning
• Navy
• Electronics
• Public Speaking
• Weapons
• Intelligence
• Project Management
• Analysis
• Afghanistan
• Technical Training
• Security
• Training
• Troubleshooting
• Presentations
• Electronic Warfare
• Security Clearance
• Command
• Development & Delivery of Training
• C4isr
• Integration
• Army
• Electro-Mechanical
• Program Management
• Systems Engineering