Tim Piccirillo

About Tim Piccirillo

Is your business doing as well as it could in the online world? And if you’re the…

Experience

1. Managing Partner

   Customer Experience Systems

   Jan 2022 — Present · Pittsburgh, PA, US

   Customer Experience Systems is a consulting and training company dedicated to differentiating organizations in the marketplace through training geared toward providing 5-star customer service to their customers and clients. In today’s hyper-competitive business environment, you need strong differentiation in your industry to stand out. It’s no longer feasible to compete on price alone— or even the features of your products or services. Savvy business owners and CEO’s are realizing that providing a consistent “above and beyond” experience for your customers essentially does 3 things: 1. Engages employees internally. And the more engaged your employees are internally, the better the experience for customers externally.2. Increases customer loyalty. A natural by-product of exceeding customer expectations consistently is their loyalty. This makes retaining current customers much easier and an easy sell for new customer acquisition.3. Higher Revenue. The end result of improved customer experience is a better overall bottom line.

Education

• Clarion University School of Education

  Bachelor's degree, Habilitative Science

• PennWest Clarion

  B.S. Habilitative Science, Habilitative Science

  1980 — 1984

Skills

• Writing
• Online Marketing
• Marketing Strategy
• Entrepreneurship
• Coaching
• Public Speaking
• Social Media
• Motivational Speaking
• Entertainment
• Small Business
• Training
• Fundraising
• Marketing
• Event Planning
• Public Relations
• Mentoring
• Team Building
• Organizational Development
• Program Management
• Executive Coaching
• Leadership Development
• Workshop Facilitation
• Social Networking
• Leadership
• Nonprofits
• Management
• Teaching
• Personal Development
• Event Management
• Nonprofit Organizations