Tim Parker
CSR at Avaya Inc
- Role
- Csr at Avaya
- Location
- Oklahoma City, OK, US
- LinkedIn followers
- 500 followers
About Tim Parker
Accomplished CSR professional with over several years of experience. My main focus is in…
Experience
Csr
May 1998 — Present · oklahoma city, OK, US
Worked in SMB Collections, SMB Billing, SMB Universal Rep, Enterprise OEB, Global Dedicated Accounts, Indirect Install Base Creations, the Indirect Letter of Agency Team, and the Indirect Maintenance team.
Education
East Central University
none, Business Administration and Management, General
1989 — 1989
Francis Tuttle Technology Center
Armed Security License, CLEET Phase I, II, & IV
2011 — 2011
Tuttle High School
High School Diploma, High School/Secondary Diplomas and Certificates
1983 — 1987
Skills
- Sla
- Solution Selling
- Voice Mail
- Pre-Sales
- Routers
- Call Centers
- Sip Trunking
- Professional Services
- Troubleshooting
- Wan
- Ethernet
- Contact Centers
- Cti
- Voip
- Customer Experience
- Tcp/Ip
- Unified Messaging
- Cloud Computing
- Avaya
- Networking
- Hardware
- Video Conferencing
- Data Center
- Workforce Management
- Unified Communications
- Team Leadership
- Service Delivery
- Network Design
- Cisco Technologies
- Managed Services
- Telephony
- Channel Partners
- Servers
- Switches
- Acd
- Technical Support
- Mpls
- Wireless
- Telecommunications
- Sip
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