Tim Lenahan

About Tim Lenahan

With over two decades of experience in banking and financial services, I currently serve as the US Issue Management Lead at Santander Bank, N.A, where I lead a team in ensuring compliance with the U.S. Issue Management Standard. My work spans across multiple entities, including Technology, Operations, and Auto Lending, overseeing the lifecycle of approximately 425 issues and facilitating critical processes such as issue intake, remediation, and management approvals. Leveraging my expertise in issue management, risk oversight, and compliance, I collaborate with the Second Line of Defense Operational Risk Management team to support audits and regulatory exams effectively. I am committed to delivering excellence in risk management practices and ensuring robust operational resilience through meticulous issue tracking and process improvement.

Experience

1. Us Issue Management Lead - Multiple Entities for Technology, Operations, Auto Lending

   Santander US

   Jun 2022 — Present · Boston, MA, US

   Leads a team of four to ensure compliance with the U.S. Issue Management Standard across Technology (6 entities), Operations (2 entities), and Auto Lending (1 entity), overseeing the full lifecycle of ~425 issues. • Directed four weekly issue triage meetings covering issue intake and closure, remediation and risk acceptance documentation, target date extensions, material change requests, and required management approvals. • Partnered with Second Line of Defense Operational Risk Management and supported internal audits and regulatory exams; reported key metrics and Quality Control results with consistently positive outcomes to senior management.

Education

• Stonehill College

  Bachelor of Science, Business Administration; Accounting

  1994 — 1998

Skills

• Ofac
• Cash Management
• Accounting
• Enterprise Risk Management
• Credit
• Financial Risk
• Operational Risk Management
• Fraud
• Auditing
• Retail Banking
• Internal Audit
• Sarbanes-Oxley Act
• Banking
• Risk Management
• Financial Analysis
• Anti Money Laundering
• Bank Secrecy Act
• Internal Controls
• Financial Reporting
• Aml