Tim Dennis
Client Success Manager - Mid-market @Abrigo
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WORK HISTORY
Client Success Manager - Mid-market @Abrigo
Norwalk, CT, US
Fintech SaaS provider specializing in BSA/AML, fraud detection, compliance, and risk mgmt. for U.S. financial institutions.
EDUCATION
New York University
Bachelor's degree, Psychology
SKILLS
ABOUT TIM DENNIS
I’m a customer-focused professional with 10+ years of experience helping businesses get real results from technology — through strong relationships, clear communication, and a genuine commitment to client success.Over the past decade, I’ve built a track record of driving retention, revenue growth, and customer satisfaction for SaaS and enterprise clients. I’ve led onboarding for new customers, turned at-risk accounts into long-term partnerships, and consistently exceeded renewal and expansion targets. My approach blends data-driven insight with a people-first mindset — because lasting success comes from trust as much as technology.Now, I’m excited to bring those skills into a new chapter. Whether it’s a Customer Success, Account Management, or client-facing role in a new industry, I’m ready to hit the ground running. I thrive in environments where I can learn fast, collaborate cross-functionally, and make an immediate impact on both customers and the business.If you’re looking for someone who combines strategic thinking, empathy, and measurable results, let’s connect — I’d love to explore how I can help your team and your customers succeed.Customer Success | SaaS | Account Management | Client Retention | Customer Engagement | Revenue Growth | Relationship Management | Onboarding | Renewals | Data-Driven Insights | Executive Communication | Change Management | Cross-Functional Collaboration
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