Tim Cooper
- Role
- Regional Director at Dollar Tree Stores
- Location
- Chesapeake, VA, US
- LinkedIn followers
- 500 followers
About Tim Cooper
Top Performing Regional Leader with diverse experience in Big Box and Specialty Retail.…
Experience
Regional Director
May 2020 — Present
Performance Management: Responsible for 200+ stores in VA/WVA/NC. Leading the team to meet or exceed assigned goals and revenue objectives through development and monitoring of sales goals. Monitor financial, budgeting, and sales reporting for all retail stores in assigned area. Ensure all employees demonstrate an understanding of the company’s mission, vision, values, products and services. Operations Management: Oversee store presentation including store merchandise, Facilities Management, adherence to marketing directives and adherence to store standards. Leverage corporate partnerships to create change in key areas of focus. Staffing/Employee Relations: Foster leadership qualities in District Managers to motivate and coach their teams to achieve high performance results. Responsible for the management, staffing and operations of multiple retail locations. Partner in decisions regarding hiring, promotion, and disciplinary actions. Customer Retention: Manage and grow existing customer base and manage churn. Develop customer retention tools for retail store. Collaborate cross-functionally with other channels to analyze issues that impact Retail Sales, and recommend, develop, and implement process improvements. Resolve customer complaints in a timely and friendly manner. Financial Knowledge: Understanding P&L down to a district/store level and auditing results to ensure compliance.
Skills
- Inventory Management
- Associate Development
- Leadership Development
- Multi-Channel Retail
- Budgets
- Training
- Succession Planning
- Profit
- Department Stores
- Management
- Multi-Unit Retail Management
- Multi-Unit
- Store Management
- Shrinkage
- New Store Development
- Pos
- Big Box
- Retail Sales
- Store Operations
- Merchandising
- Customer Satisfaction
- Leadership
- Warehousing
- Team Building
- Sales
- Assortment
- Retail
- Performance Management
- Merchandise Planning
- Strategic Planning
- Talent Management
- Staff Development
- Driving Results
- Human Resources
- Planograms
- Accountability
- P&L
- Inventory Control
- Hiring
- New Store Openings
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