Tim Chowaniec
- Role
- Senior Enterprise Customer Success Manager at Verizon Connect
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Tim Chowaniec
Experienced professional with a background in Customer Success, Sales/Account Executive…
Experience
Senior Enterprise Customer Success Manager
Aug 2018 — Present
Serves as the primary point of contact for Verizon Connects large enterprise accounts on telematics concerns, leveraging new technology to drive sales and increase productivity. • Uses subject matter expertise on all Verizon Connect platforms to provide a high level of client satisfaction and retention, highlight value, manage renewals and enhance opportunities for growth. Orchestrate executive business reviews and quarterly business reviews with my customers’ decision makers where we look back at past successes and align on upcoming goals. • Proactively develops and maintains executive client relationships as well as builds new connections within accounts’ various departments and regions throughout the country. • Monitors SLA agreements to ensure compliance and manage KPI’s. Cross functional engagement with internal departments including order management, implementation, product management, billing, sales, finance and support.
Education
State University of New York at Oswego
Bachelors of Arts and Science, Criminal Justice; Athletic Coaching Minor
Skills
- Telecommunications
- Consultative Selling
- Management
- Salesforce.com
- Leadership
- Negotiation
- Direct Sales
- Sales Management
- Solution Selling
- Managed Services
- Data Profiling
- Voip
- E-Commerce
- Training
- Social Media
- Networking
- Security
- Saas
- Team Building
- Market Research
- New Business Development
- Company Profiling
- Consumer Electronics
- Enterprise Software
- Cisco Technologies
- Cold Calling
- Sales
- Competitive Analysis
- B2b
- Customer Service
- Sales Process
- Account Management
- Prospecting Skills
- Business Development
- Channel Partners
- Selling
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