Tim Brennan

Vice President Default Mortgage Servicing at Merchants Bank of Indiana

Role: Vice President Default Mortgage Servicing at Merchants Bank IN
Location: Indianapolis, IN, US
LinkedIn followers: 500 followers

About Tim Brennan

Executive with expertise in managing multiple products and services while adapting to the ever changing customer needs, while managing a group of 400+ diverse individuals with focus on customer service/satisfaction, production, quality and compliance. Well versed in call center leadership, including customer service, loan servicing and loss mitigation. Direct experience in marketing and managing consumer lending products, unsecured and secured, as well as loan originations, underwriting, processing, closing, and funding. Product development knowledge and understanding of following state and federal policies and procedures. An individual who excels in customer service, achieving results, coaching, mentoring and developing personnel.

Experience

Vice President Default Mortgage Servicing
Merchants Bank IN
Oct 2020 — Present

Skills

Fha
Call Center
Negotiation
Commercial Lending
Loss Mitigation
Credit
Mortgage
Customer Service
Leadership
Employee Relations
Mortgage Lending
Portfolio Management
Analysis
Loans
Servicing
Call Centers
Credit Risk
Loan Origination
Default
Insurance
Customer Satisfaction
Training
Financial Analysis
Mortgage Underwriting
Usda
Refinance
Coaching
Mortgage Servicing
Credit Analysis
Process Improvement
Customer Relations
Relationship Management
Software Documentation
Va
Crm
Compliance
Mentoring
Lines of Credit
Underwriting
Executive Management

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