Tim McMahon
Enterprise Technology Account Manager / Customer Success Manager / Account Executive / SaaS / B2B Sales / Direct & Channel / Relationship Building / Helping Businesses Maximize Value in their Technology Investments
- Role
- Sr Enterprise Account Manager at Avalara
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Tim McMahon
Accomplished, experienced, and high performing account manager/account executive and…
Experience
Sr Enterprise Account Manager
Apr 2024 — Present · Durham, NC, US
Managing enterprise and mid market customers across energy, retail, and manufacturing / Hosting weekly, monthly, quarterly account reviews with customers / Improving customer success and satisfaction / Renewing SaaS subscriptions / Reducing churn and improving net revenue retention / Identifying cross-sell opportunities / Performing product demonstrations / Scoping new services engagements and projects / Generating proposals / Forecasting opportunities and closing deals / Providing new product introductions and upgrades / Owning all customer escalations and support ticket progress
Education
St. Lawrence University
Bachelor of Science (BS), Biology/Biological Sciences
1984 — 1988
Ohio University (M.S.), St. Lawrence University (B.S.)
Master's degree from OU, Bachelor's from SLU, Biology/Biological Sciences
1988 — 1991
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