Thiago Luiz Rodrigues
Field Services Engineer @Response Biomedical Corp
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WORK HISTORY
Field Services Engineer @Response Biomedical Corp
Vancouver, BC, CA
Responsible for Technical Support related to RAMP technology. Assisting the Sales & Marketing team in developing the international market for healthcare and environmental diagnostic business. Trace all instruments worldwide and each activity carried out (software upgrades and spare part changes). Working closely with the Engineering team to bring new demands from the market and promote new features and opportunities for the company. Quarterly meeting with the channel partners\' technical team worldwide to support and follow up on news, trends, and field service at each site.
EDUCATION
Centro Federal de Educação Tecnológica de São Paulo - CEFET SP
Bachelor of Technology - BTech
Faculdade Israelita Albert Einstein
Post Graduation in HAIs - Healthcare Associated Infections
Greystone College
International Business Management
Universidade Presbiteriana Mackenzie
Engineer's degree
ESPM Escola Superior de Propaganda e Marketing
Executive MBA - Marketing
SKILLS
ABOUT THIAGO LUIZ RODRIGUES
Over my 20+ years of experience with different sectors (healthcare & safety), I have always been working with state-of-the-art technologies related to saving lives and helping to keep people alive as long as possible. In most cases, during those years I have been a user of those technologies, since face masks (PPEs) and being a patient in surgeries, where those technologies have been applied. This is what drives me and motivates me, believing in what I am working with and trusting it. It makes all the difference! During those years, I have been working for different companies with different cultures & philosophies, such as manufacturers, sales and service unity, and distributors. Moreover, I had various positions, that allowed me to be flexible and highly adaptable to new challenges. These experiences gave me great expertise in marketing & sales, regulatory affairs, quality, training, project management, operations, capital equipment, consumables products and recurring revenue businesses, and the ability to communicate with government authorities, healthcare key opinion leaders (KOLs) and private customers (B2B & B2C audiences). Wherever I have been working, I am always passionate about collaborating and engaging teams to boost productivity, always promoting an enjoyable professional environment. I am a highly recognized Marketing Product Manager with combined experience in medical devices and safety equipment. In these fields, I have an impressive track record of successfully developing and implementing marketing strategies, launching new products, managing multi-functional teams, and creating new brands & portfolios. Last, but not least, I am always striving to reach the company goals and customer satisfaction. Empathy, leadership, results-driven, negotiation, and teamwork are some of my skills, as well. Several congresses, events, shows, and trainings worldwide (Europe, North and South Americas) make me a multicultural professional and very well adapted to English and Spanish languages. Now in Canada, I am ready and looking for new challenges and the next steps in my career! Contact: l••••••••@gmail.com
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